PVDA support is available for platform enquiries, account help, registration assistance, and issue reporting. For general support, please use the contact details below:
Email: admin@pvda.co.uk
Phone: 0203 370 0040
Website: pvda.co.uk
For live bookings, booking requests, confirmations, cancellations, or booking-specific issues, please use the relevant booking record or message thread within PVDA wherever possible. This keeps the communication attached to the correct production and booking workflow.
Drivers who need help registering, confirming their email address, setting up their profile, uploading documents, adding vehicles, updating availability, or preparing invoices can contact PVDA directly for assistance. If you experience bugs or technical issues, please report them so they can be corrected.
Employers who need help with account access, booking workflow, invoice handling, or billing-related matters should contact PVDA support. Where the matter relates to a specific booking or invoice, include the relevant record details so the issue can be reviewed more quickly.
Drivers who need help with licence documents, DVLA check uploads, CPC or Digi Tacho information, or profile visibility settings can contact support for guidance. Keeping these records up to date helps ensure profiles remain production-ready.
If you need help uploading an in-vision chit, updating chit details, or understanding the automated reminder process for unpaid chits, contact PVDA support and provide the relevant chit or booking information.
To help resolve queries quickly, include your name, account email address, and a clear summary of the issue. If your query relates to a booking, invoice, chit, or vehicle, include the relevant dates and reference details.